Product availability: 'in stock'
The above delivery times are for 'in stock' items, based on Australia Post estimates.
Note: Almost all the products on our website are kept in stock, in our Melbourne Warehouse.
Product availability: 'back-order' or 'pre-order'
If an item is not in stock on our website, we will display an estimated time for us to receive this product into our warehouse (for example seven days). To calculate your expected delivery date, simply add the availability estimate to the shipping times listed above.
'in-stock' + a 'back ordered' or 'pre-ordered' item on one order
If you place an order which contains an item not in our warehouse (the availability status is 'back order' or 'pre-order), we will hold your entire order in our warehouse until all items are ready for delivery. If you need an in-stock item sooner, please place a separate order for that item.
Order running late?
If you've placed an order which you haven't received within our estimated delivery times, please contact us at firstname.lastname@example.org so we can immediately begin to track & locate your shipment.