Christmas / Holiday Delivery Times:

If your delivery address is within the National overnight Aust Post Express network, it would usually be delivered next business day from our warehouse in Melbourne.

However, due to the busy Christmas period, even deliveries via Aust Post Express Post can occasionally experience delays so we are being cautious with our delivery cut-off times below.

1/ Make sure the products you select show an 'in stock' availability - we have products in stock in our Melbourne warehouse

2/ Order before 11am AEST and your order will generally be dispatched same business day, or next business day.

3/ Pay using a instant payment method (credit card, PayPal [not e-cheque])

4/ Use a shipping address where someone will be in attendance (i.e. office) - otherwise you may need to pick up your parcel from the post office.

5/ Check the delivery time to your destination in the table below - use Express Post if you're unsure!



Australia Post cut-off dates for Christmas Delivery
(All orders sent from our warehouse in Melbourne)
State / Territory Region Postcodes
Cut-off for Standard Post xmas delivery - order before 11am AEST:

Cut-off for Express Post xmas delivery - order before 11am AEST:
NSW / ACT Sydney Metro 1000-1920, 2000-2239,
2555-2574, 2740-2786
Tuesday 19/12/2017 Wednesday 20/12/2017
NSW Country All other NSW postcodes Friday 15/12/2017 Tuesday 19/12/2017
Canberra Metro Tuesday 19/12/2017
Wednesday 20/12/2017
VIC Melb Metro 3000-3210, 3335-3341,
3425-3443, 3750-3811,
3910-3920, 3926-3944,
3972-3978, 3980-3983,
8000-8899,
Tuesday 19/12/2017
Wednesday 20/12/2017
Vic Country All other VIC postcodes Tuesday 19/12/2017
Wednesday 20/12/2017
QLD Bris Metro 4000-4209; 4280; 4300-
4349; 4500-4549;
9000-9299; 9400-9599;
Friday 15/12/2017
Wednesday 20/12/2017
South East QLD Region 2484-2494, 4210-4279,
4281-4299, 4350-4428,
4486-4487, 4494-4498,
4550-4676, 9700-9799,
9880-9919,
Friday 15/12/2017
Wednesday 20/12/2017
Qld Central 4429-4485, 4488-4493,
4499, 4677-4805,
9920-9959
Friday 15/12/2017
Wednesday 20/12/2017
Far Nth Qld 4806-4899; 9960-9998 Wednesday 13/12/2017 Friday 15/12/2017
SA Adel Metro 5000-5199, 5800-599 Tuesday 19/12/2017
Wednesday 20/12/2017
SA Country All other SA postcodes Friday 15/12/2017
Friday 15/12/2017
WA Perth Metro 6000-6214, 6800-6999 Thursday 14/12/2017 Tuesday 19/12/2017
WA Country All other WA postcodes Tuesday 12/12/2017 Friday 15/12/2017
TAS ALL 7000-7150, 7152-7999 Friday 15/12/2017 Wednesday 20/12/2017
NT Darwin Metro 0800-0821, 0823-0834 Thursday 14/12/2017
Tuesday 19/12/2017
Alice Springs 0870-0871 Thursday 14/12/2017
Friday 15/12/2017
NT Other 0822, 0835-0869, 0872-
0999
Friday 15/12/2017 Friday 15/12/2017
Note: Excludes Australian external territories and islands.


Australian delivery information (international shipping)


Australian standard delivery costs:

The following rates apply to all Australian deliveries sent via Australia Post domestic service:


Destination

Total Product Value

First Item

Each Additional Item

Australia: FREE shipping promo

$100 +

FREE

FREE

Australia

Under $100

$9.95

FREE

Please note, we do not ship to Australian External Territories (for example, Christmas Island)

All pricing on the product pages our website is displayed including Australian tax (GST).

When you 'add a product' to your cart/bag you can set your 'country' and your tax and shipping costs will be itemised for you.

We do not collect GST on any orders delivered to a non-Australian address, these orders will be reduced by 10% prior to payment.


Australian standard delivery times:


Note: For urgent orders, please use Express delivery (see next section)


Metro destinations

Business days

AU Country destinations

Business days

Melbourne

1 to 3 Days

Victoria

1 to 3 Days

Sydney

2 to 3 Days

New South Wales

2 to 3 Days

Brisbane

2 to 3 Days

Queensland

4 to 7 Days

Adelaide

2 to 3 Days

South Australia

4 to 7 Days

Perth

3 to 6 Days

Western Australia

4 to 7 Days

Hobart

3 to 6 Days

Tasmania

4 to 7 Days

Darwin

3 to 6 Days

Northern Territory

4 to 7 Days

Canberra

2 to 3 Days

Australian Capital Territory

2 to 3 Days




Australian Express delivery costs & times (fastest possible):

You have the option of upgrading your delivery service to Australia Post Express:

Destination

First item

Each Additional item

Australia: Express Post

A$12.95

A$4.95

Express Post will deliver your order 'next business day' to all capital cities (except Darwin and Perth) if you place your order before 10:30am AEST.

Some major regional centres such as Geelong, Newscastle and the Gold Coast are also given 'next business day' status. For a full list see the Australia Post website.

All destinations outside of the 'next business day' network are sent 'fastest possible delivery'.



Product statuses:

Product availability: 'in stock':
The above delivery times are for 'in stock' items, based on Australia Post estimates.
Note: Almost all the products on our website are kept in stock, in our Melbourne Warehouse.

Product availability: 'back-order' or 'pre-order':
If an item is not in stock on our website, we will display an estimated time for us to receive this product into our warehouse (for example seven days). To calculate your expected delivery date, simply add the availability estimate to the shipping times listed above.

'in-stock' + a 'back ordered' or 'pre-ordered' item on one order:
If you place an order which contains an item not in our warehouse (the availability status is 'back order' or 'pre-order), we will hold your entire order in our warehouse until all items are ready for delivery. If you need an in-stock item sooner, please place a separate order for that item.

Order running late?
If you've placed an order which you haven't received within our estimated delivery times, please contact us at [email protected] so we can immediately begin to track & locate your shipment.


International shipping
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