Contact Us

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Electricity / Gas Account Enquiries

Our customer service department is staffed from:
Monday to Friday, between 9am and 5pm, Australian Eastern Time.

Please keep in mind the time difference if you're trying to contact us from overseas or Western Australia. You can check our current local time via this google link.

(Our warehouse and offices are based in Melbourne, Australia.)

HINT: You might find the answer to your query in our Frequently Asked Questions area.

By Email:

Customer Service Email : Service Email
( [email protected] )
For queries relating to an order via this online store.
(Order queries can expect a response within 4 hours or less, during business hours)

Click Here for Electricity / Gas Account Enquiries

Business Development Email : BusDev Email
For any queries relating to bulk/corporate orders, or new supplier stocking requests.

Warehouse Address:

Our Warehouse is located in Melbourne,Victoria, Australia. If you wish to return an item, please contact us first as described on our easy returns page to ensure everything is processed smoothly!