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Electricity / Gas Account Enquiries
Our customer service department is staffed from:
Monday to Friday, between 9am and 5pm, Australian Eastern Time.
Please keep in mind the time difference if you're trying to contact us
from overseas or Western Australia. You can check our current local
time via this
(Our warehouse and offices are based in Melbourne, Australia.)
HINT: You might find the answer to your query in our Frequently Asked Questions area.
Customer Service Email : Service Email
( [email protected] )
For queries relating to an order via this online store.
(Order queries can expect a response within 4 hours or less, during business hours)
Click Here for Electricity / Gas Account Enquiries
Business Development Email : BusDev Email
For any queries relating to bulk/corporate orders, or new supplier stocking requests.
Our Warehouse is located in Melbourne,Victoria, Australia. If you wish
to return an item, please contact us first as described on our
easy returns page to ensure everything is processed smoothly!