Check your order

If you're waiting for a delivery, please view the expected shipping times for your location

View estimated shipping times

Customers with a password account

If you created an account password during the checkout process, you can conveniently check the status of your order online.

View your account

Customers without a password account

If you chose to place your order without creating an account password, you can request a status update on your order via email: Service@simplyenergystore.com.au (Please include your order number)

You can expect an answer within four business hours.
Customer service is open 9am - 5pm Monday to Friday, Australian Eastern Standard Time.