Price Promise

We value you and it's important that you're pleased with your purchase with us! If you find a lower total price anywhere else for an item on our site, we would love the opportunity to match it. We try to keep our prices as low as possible across our entire product range, but we might not always be the very cheapest.

We promise that we will provide you with the best customer experience possible. Here are some of the ways we provide our customers with the best value:

  • We actually stock all of our products, and if they're in stock, they usually ship out within 24 hours.
  • We have one of the easiest returns policies you'll find.

So don't just buy from some unknown source to possibly save a few dollars..... give us a chance to match prices, and consider the advantages of shopping with us.
Just drop us an email at service@simplyenergystore.com.au with the details of the product and the competing offer.
There may be some occasions where we can't match the price as there are many factors to consider (for example we may be unable to acquire stock of a product, or the competing price might be a one-off liquidation sale etc), but no matter what, we'll get right back to you and let you know.